MIPESA SURGICAL MACHINING´s management, with the clear purpose of achieving the daily satisfaction of all its customers, by applying a Quality Management System according to UNE-EN ISO 13485 Standards, so we have acquired the commitment of assigning both the necessary human and technical resources for third parties, for the development and progress of our activity: the implant devices and non-sterile instrumental manufacturing for orthopaedic and traumatology purposes.
Our Quality Policy is focused on the optimum service level for our customers, which means:
- We keep the achievement of strict Quality standards, we also include the ones of our suppliers.
- As Ccontract Industry, we maintain the confidentiality of our Customers, regarding their products.
- We keep a fluent professional relationship with our customers, taking into consideration their suggestions and any complaints as a main tool in order to improve our Quality Management System.
- We accomplish all legal and mandatory requirements, and also our customer´s requirements.
- We stablish this policy as the main guide to set our Quality objectives.
- Commitment to training our workers through the detection of their training needs is paramount.
To achieve all these purposes, we count on all our staff´s effort and cooperation.
Mr. Fernando Sarabia Mateos (CEO)